General features

• Arabic/English user interface
• Control reports to cover electricity failures, and miss use
• Operate on SQL, Oracle, or Access
• Support multiple PBX models (Panasonic, Siemens, LG, Meridian, Chinese, ...)
• Reverse polarity support
• Caller ID support
• Flexible pricing rules for each internal or external line
• Security management with privileges for each user
• Management for backup and restore of database

Business Features

• Grouping of extensions for easier reporting
• Grouping of phone numbers (Personal, clients, ...etc)
• Support PIN id to follow employee calls from any extension.
• Calculating incoming, outgoing, and transferred calls.
• Users activity management and reports
• Support Line printers to dump calls
• Detailed and statistical reports for each Department, Group, call type, ...etc within certain period.
• Dynamic sorting of reports

Call centers features

• Separate accounts for different shifts
• Optional receipt printing with each outgoing call.
• Loudly reading call information with price, period, and cabin number (two different voices)
• Customize colors, and fonts
• Support Home transfer calls
• Manage clients accounts
• Animated call center name
• 4 on screen counters 
• Detailed and statistical reports